3/11/2014
5

I've been getting my cars serviced at John's auto for the past ten years. I first started bringing my Miata there when I began working off Miramar Rd. in 2003. Since then I have brought another Miata and two BMW Z series to John's exclusively. Not only have I always felt that John's was treating me fairly but Harold and the others have on many occasions checked a problem only to report that there wasn't anything wrong and wouldn't charge me for the diagnosis in these cases. Part of the service at John's was to arrange a ride to my work, ( not far but a convenience to be sure. ) I have always been met with a smile. Over the years I have recommended John's Auto to friends and associates, many of whom continue to service their vehicles at John's auto. This is the service center that I would gladly recommend to a family member. he prices are fair.. the quality of work is awesome and always guaranteed.. Love this place

2/4/2014
5

I was able to get the smog check performed in under 45 minutes. The staff was very professional and courteous and the waiting area was clean and comfortable. I would definitely consider using John's Automotive for my next auto repair needs.

10/7/2013
5

I dropped in on a Saturday with no appointment in need of a smog check to renew my car registration. They took the car right in and tested it. I was in and out within a half hour. They were very professional.

9/12/2013
5

I was told by another auto service company that I needed about $1000 worth of work on my vehicle. I then took it to Johns Automotive Center and he ran an inspection and only replaced what actually needed replacing at a cost of $477.00.

8/12/2013
5

excellent service

4/17/2013
5

I bought this vehicle used with over 133K miles on it, but it seems to be in great shape. This last week, I started to feel some oscillation in braking power. Nothing in the feel to the pedal, but just a slight "grabbing" then "releasing" feel to the power of the brakes. On Monday morning (4/15/2013), I called a few places to see if they could look at the vehicle that day and John's was able to comply. The receptionist said they were pretty busy that morning, but they should be able to take a look after 1:00PM when the technicians get back from lunch. I arrived at 12:45 and dropped the vehicle off. The receptionist advised of a nice deli within walking distance, so I went for the walk and had a great pastrami sandwich at Sunrise Deli. When I was on my walking back, the tech from John's called me on my cell phone to explain that they had driven the vehicle and observed the same oscillation that I had described. They also observed some rust on all 4 of the brakes, which is normal but a little excessive. He said all 4 sets of pads were still in good shape with plenty of margin. He said they'd turn (resurface) the rear drums and do another test drive with my authorization. I told them to go ahead. When I returned to the shop, they had just completed the 2nd road test after turning the rear drums. The technician came to tell me that there was still about 40% of the oscillation present and recommended doing the front brakes. I agreed and an hour later, he was finished and road tested with no oscillation present. They kept me well informed during the entire process of both progress and price and everyone in the shop was professional and friendly. I've already recommended John's Automotive to my cousin, and would recommend to anyone else.

4/5/2013
5

Great guys, professional, knowledgeable and quick. Fear prices. No warranty on walkin parts.

3/27/2013
5

I have been taking my car to John's for about 8 years. As a single mother who has to juggle too much all the time, they have helped me out of a bind many times. Back when I had an old mini-van that kept breaking down, they would take me in immediately and either provide me with a loaner car or help me get a rental car. If my car needed a lot of work, they would tell me what should be done right away, and what could wait, because they knew my budget was tight. Time has past and I have a better car (and situation) now, so I don't have to come in as often, but when I do they always greet me with a smile, good service and honesty. I really appreciate this shop.

3/1/2013
5

I have an '89 Toyota truck I bought new at Kearny Mesa Toyota. It has over 400K miles on it. John's Auto has been my mechanic for most of those years, since I found the shop with the advice of my sister's husband. The staff is friendly, professional, honest, with fair pricing. I have a great relationship with the staff. Today, I was in for an oil change and they found a nail in my tire. I haven't had any issues whatsoever with the quality of service. Harold, the owner, is down to earth, no nonsense. The same guys have been working there for many years, with a couple of new faces of late. They know me by name, and always say hi. There is a clean and comfortable waiting room with a door to keep the noise out, a TV with a few stations, and reading materials like National Geographic. The only downside is the coffee could be better. Drive through Starbucks on your way.

2/11/2013
4

They are not my first choice of garages in town but definitely convenient. Ive had a few oil changes, brakes replaced and had an exhaust installed here. If youre not in around the first hour of them being open you may not get your car back that day, or it may be right when they close. They typically give a reasonable estimate on time and usually keep to their estimate to within an hour. I have had a few occassions where they didnt call me until they were about to close and they said they wouldnt be able to finish until the morning, that was kind of a bummer.If youre not in a rush they typically ask what time you get off work and they'll try to work to your schedule, i find that this is the best way to get your car back around your schedule.

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