4/3/2014
5

Very straight forward and honest car shop!I am very pleased with the service I have received here! I was referred by a friend who has gone here for years, and have since taken my cars here three times! The service has been excellent all three times!The price was very reasonable. I have been pleasantly surprised that their prices always seem very low and not trumped up at all. They also do NOT make you do repairs that are unnecessary! For example, I took my Jetta there for the 100K mile service and they told me that they would only do the things on the manufactured recommendation list that actually needed to be done. That they would not change filters and stuff like that if they were still in good condition. I really appreciated that, since I really hate spending money on things that are not needed! Basically, I am so happy that I have found a car shop that I can trust!Thanks Harold for running an honest and reliable car shop!Cheers

4/1/2014
5

i've been coming here for 14 years now and its great to see the same core people still working here! The best thing is how the mechanics are happy to talk with you about your car and describe how things work or what is best for THE CUSTOMER.The alignment guy is the best. (i think his name is Dan) all in all, very good shop. reasonable prices, prompt service

4/1/2014
5

Best automotive care I have been to. Did not feel pressured for extra and got the best customer service!!

3/11/2014
5

I've been getting my cars serviced at John's auto for the past ten years. I first started bringing my Miata there when I began working off Miramar Rd. in 2003. Since then I have brought another Miata and two BMW Z series to John's exclusively. Not only have I always felt that John's was treating me fairly but Harold and the others have on many occasions checked a problem only to report that there wasn't anything wrong and wouldn't charge me for the diagnosis in these cases. Part of the service at John's was to arrange a ride to my work, ( not far but a convenience to be sure. ) I have always been met with a smile. Over the years I have recommended John's Auto to friends and associates, many of whom continue to service their vehicles at John's auto. This is the service center that I would gladly recommend to a family member. he prices are fair.. the quality of work is awesome and always guaranteed.. Love this place

2/4/2014
5

I was able to get the smog check performed in under 45 minutes. The staff was very professional and courteous and the waiting area was clean and comfortable. I would definitely consider using John's Automotive for my next auto repair needs.

10/7/2013
5

I dropped in on a Saturday with no appointment in need of a smog check to renew my car registration. They took the car right in and tested it. I was in and out within a half hour. They were very professional.

9/12/2013
5

I was told by another auto service company that I needed about $1000 worth of work on my vehicle. I then took it to Johns Automotive Center and he ran an inspection and only replaced what actually needed replacing at a cost of $477.00.

8/12/2013
5

excellent service

4/17/2013
5

I bought this vehicle used with over 133K miles on it, but it seems to be in great shape. This last week, I started to feel some oscillation in braking power. Nothing in the feel to the pedal, but just a slight "grabbing" then "releasing" feel to the power of the brakes. On Monday morning (4/15/2013), I called a few places to see if they could look at the vehicle that day and John's was able to comply. The receptionist said they were pretty busy that morning, but they should be able to take a look after 1:00PM when the technicians get back from lunch. I arrived at 12:45 and dropped the vehicle off. The receptionist advised of a nice deli within walking distance, so I went for the walk and had a great pastrami sandwich at Sunrise Deli. When I was on my walking back, the tech from John's called me on my cell phone to explain that they had driven the vehicle and observed the same oscillation that I had described. They also observed some rust on all 4 of the brakes, which is normal but a little excessive. He said all 4 sets of pads were still in good shape with plenty of margin. He said they'd turn (resurface) the rear drums and do another test drive with my authorization. I told them to go ahead. When I returned to the shop, they had just completed the 2nd road test after turning the rear drums. The technician came to tell me that there was still about 40% of the oscillation present and recommended doing the front brakes. I agreed and an hour later, he was finished and road tested with no oscillation present. They kept me well informed during the entire process of both progress and price and everyone in the shop was professional and friendly. I've already recommended John's Automotive to my cousin, and would recommend to anyone else.

4/5/2013
5

Great guys, professional, knowledgeable and quick. Fear prices. No warranty on walkin parts.

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