1/6/2012
5

Honest and good service. I have been bringing my 1993 van there for 15 years. They only fix what's wrong and work extra hard at finding parts and doing the job right.

12/15/2011
5

My son's car needed a lot of repairs. He came down to San Diego for the week, so we found John's Automotive on Angies list, took the car in for an estimate, and decided to repair the items that were urgently necessary. They completed the work quickly and well.He would definitely bring his car back to John's again when repairs are needed. John's office is very well organized, and I believe the people that do the estimates and work are very honest.Very pleasant experience!

12/13/2011
5

Because it appeared that I had a problem with the breaks, I called on them at the last minute on a Saturday (early in the day). They took my car in, run the diagnostic and gave me a quote for repair of pads and rotor. I further asked them to change the oil and do general maintenance on the car. I got the car back at the promised time and a little bit below the estimate that was given over the phone.There were several positive aspects to my visit: (1) they completed the work as scheduled and within budget; (2) they were extremely polite and had great service and (3) they did not attempt to up-sell any services.This was my first visit there and I will use them again.

11/3/2011
5

Visited for a smog check, but was well treated and I was impressed by the overall feel of the place. Upon seeing this firm mentioned in an e-mail I reminded myself that it would be a good place to go for overall service. i have been using my dealership but think I will try this place out for full service. Can't remember what the cost was but it was about what I expected.Called last minute and they worked me in. Female service provider struck me as not only friendly but professional.

4/20/2011
5

My wife started using them probably seven or eight years ago. We just trust them and we feel confident in what they tell you. They give you options and tell you what needs to be done now and what can be done later. They don't do up selling.

4/13/2011
5

I've come here a few times as I know Danny, but since then I've gotten to know a few of their staff and they have been outstanding. From getting checked in, waiting room, quality of service and quick turnaround, I don't think I can ask for anything more. Being that I am familiar with autowork, it's nice to listen to them explain any issues and options for work to be done and know that they aren't just running a line. I am more than happy with the work done and the the way I was treated at their shop.

1/19/2011
5

I used the services of John's Automotive Center, sometime early this month.They are very friendly and do not push for any additional services. Their services are reasonable. They are available, when needed. I like their services and will use the same in future.

1/5/2011
5

This service center is great! I've been bringing my cars here for years, for jobs big and small. The quotes that they give are always competitive and comprehensive, and in my experience they almost always finally bill below what they have quoted you! The staff from the front desk back into the garage are all knowledgeable, and i have generally worked with a single technician per vehicle, so they really get to know your car if you are a frequent visitor. With different issues I have had with an older VW Randy was very helpful in finding some work-arounds when I wasn't willing to spend big $$, and even did some small tasks without charging me at all (like bypass the heater core to prevent a leak into the front seat area, as opposed to pulling the whole dash and replacing the heater core = $$$$! who needs heat in san diego??). I would totally recommend this garage to anyone who even knows only enough about cars to suspect that other shops are messing them around. You can trust these guys, and the pricing is always competitive and straightforward.

8/12/2010
5

John's Automotive did an excellent job with my truck. They went out of there way to be as informative as possible, saved me a few bucks off the initial quote, and even stayed late at their office when after working hours to help me out since my job precluded me from getting there before they closed. I highly recommend them; they have my business.

8/2/2010
5

When I called they quoted a price which was $8.00 higher than a coupon offer I had from another smog check location. However, when I read the fine print on the coupon I saw that $8.00 would be added so it was actually the same price as Johns. The coupon used the lower price as a come on. I liked that John's Auto Center quoted the exact price. They were friendly and professional and the smog check was done promptly.

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