3/6/2012
5

Friendly, low priced, took me in right away, free coffee and comfortable clean waiting room, even spent time answering my question with articles from Honda. You bet I will be back! Thank you Harold :-)

3/1/2012
5

Just finished getting a front end alignment on my wife's Suburban. The staff was very friendly and courteous! I was in and out in under an hour and for a lot less than what i was quoted by 3 other alignment shops!!! Car drives straight as an arrow now!!! I highly recommend them for your next alignment, oil change or major service. Thanks for everything!!!

2/18/2012
5

So far I have taken my car to John's two times and I am more than satisfied with the service I have received. The staff is always very friendly and helpful. They take care of you and your car as if you were family. As a female I always feel taken advantage of when bringing my car into a shop, but here they don't try to up sell you on parts or services you don't need. From now on I will only take my car to John's automotive for all my service needs!!!

1/7/2012
5

I was told that it looked like my water pump was leaking, so I found John's Automotive through Angie's List. I drove to the shop and was given a very fair estimate. The shop found that I did need to replace the water pump on my 2005 Jeep Laredo along with the thermostat. It took about four hours and was a very good experience.Excellent customer service and would highly recommend this auto shop.

1/6/2012
5

Honest and good service. I have been bringing my 1993 van there for 15 years. They only fix what's wrong and work extra hard at finding parts and doing the job right.

12/15/2011
5

My son's car needed a lot of repairs. He came down to San Diego for the week, so we found John's Automotive on Angies list, took the car in for an estimate, and decided to repair the items that were urgently necessary. They completed the work quickly and well.He would definitely bring his car back to John's again when repairs are needed. John's office is very well organized, and I believe the people that do the estimates and work are very honest.Very pleasant experience!

12/13/2011
5

Because it appeared that I had a problem with the breaks, I called on them at the last minute on a Saturday (early in the day). They took my car in, run the diagnostic and gave me a quote for repair of pads and rotor. I further asked them to change the oil and do general maintenance on the car. I got the car back at the promised time and a little bit below the estimate that was given over the phone.There were several positive aspects to my visit: (1) they completed the work as scheduled and within budget; (2) they were extremely polite and had great service and (3) they did not attempt to up-sell any services.This was my first visit there and I will use them again.

11/3/2011
5

Visited for a smog check, but was well treated and I was impressed by the overall feel of the place. Upon seeing this firm mentioned in an e-mail I reminded myself that it would be a good place to go for overall service. i have been using my dealership but think I will try this place out for full service. Can't remember what the cost was but it was about what I expected.Called last minute and they worked me in. Female service provider struck me as not only friendly but professional.

4/20/2011
5

My wife started using them probably seven or eight years ago. We just trust them and we feel confident in what they tell you. They give you options and tell you what needs to be done now and what can be done later. They don't do up selling.

4/13/2011
5

I've come here a few times as I know Danny, but since then I've gotten to know a few of their staff and they have been outstanding. From getting checked in, waiting room, quality of service and quick turnaround, I don't think I can ask for anything more. Being that I am familiar with autowork, it's nice to listen to them explain any issues and options for work to be done and know that they aren't just running a line. I am more than happy with the work done and the the way I was treated at their shop.

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