I went to John's for an oil change and to have the tires rotated.I called ahead and they were able to take me right away. The work was done quickly and professionally. My husband has been using John's for many years and I have used them for the past 5 years. Victor, Harold and April are terrific. They know us by name and it feels like visiting friends. We have never felt pressured, taken advantage of, or overcharged (and as a woman I've had that happen plenty). In May I was told of a potential oil pan gasket leak, but told it could wait until the next service. When I mentioned we were planning a 3500 mile road trip before then, it was recommended that it be taken care of before that. I did exactly that and they made sure the car was in perfect condition before our trip. They have our complete trust when it comes to all three of our cars.