4/26/2012
5

I needed front struts and the brakes cleaned and inspected. It was done timely and for a fair price. I am not disappointed with service.It was nice, they offered to drive me home and come get me when the work was done. I called around before hand and the price was reasonable and fair. I would definitely use them again.

3/29/2012
5

I'd been taking my car to another place for a few years who'd previously done a good job. The past couple of repairs I've needed they'd really fallen down on the job. So on a friends' recommendation I took my car to John's. I'm glad I did - they fixed my problem after my previous mechanic "fixed" it twice without success. They seem to really be interested in my long-term interests here and I appreciate that. Honest, communicative - even phoned me several days after I'd picked up my car to make sure it was working right. I'll be back for my 120K mile checkup.

3/13/2012
5

John's Automotive Center on Miramar Road is our family's one stop shop for all 3 vehicles in our household. From the basics of automotive care such as synthetic oil changes to changing out worn out belts and/or strut repairs. The customer service is always phenomenal because all our questions are answered and the information necessary to understand the type of services needed is explained in a detailed manner. Morris (Mori) our mechanic is one of a kind, a very genuine individual who puts his heart and soul into working on our vehicles just like if it was his own. We appreciate all the staffs hard work and dedication (John, April, and all) for an excellent customer service relationship.

3/6/2012
5

Friendly, low priced, took me in right away, free coffee and comfortable clean waiting room, even spent time answering my question with articles from Honda. You bet I will be back! Thank you Harold :-)

3/1/2012
5

Just finished getting a front end alignment on my wife's Suburban. The staff was very friendly and courteous! I was in and out in under an hour and for a lot less than what i was quoted by 3 other alignment shops!!! Car drives straight as an arrow now!!! I highly recommend them for your next alignment, oil change or major service. Thanks for everything!!!

2/18/2012
5

So far I have taken my car to John's two times and I am more than satisfied with the service I have received. The staff is always very friendly and helpful. They take care of you and your car as if you were family. As a female I always feel taken advantage of when bringing my car into a shop, but here they don't try to up sell you on parts or services you don't need. From now on I will only take my car to John's automotive for all my service needs!!!

1/7/2012
5

I was told that it looked like my water pump was leaking, so I found John's Automotive through Angie's List. I drove to the shop and was given a very fair estimate. The shop found that I did need to replace the water pump on my 2005 Jeep Laredo along with the thermostat. It took about four hours and was a very good experience.Excellent customer service and would highly recommend this auto shop.

1/6/2012
5

Honest and good service. I have been bringing my 1993 van there for 15 years. They only fix what's wrong and work extra hard at finding parts and doing the job right.

12/15/2011
5

My son's car needed a lot of repairs. He came down to San Diego for the week, so we found John's Automotive on Angies list, took the car in for an estimate, and decided to repair the items that were urgently necessary. They completed the work quickly and well.He would definitely bring his car back to John's again when repairs are needed. John's office is very well organized, and I believe the people that do the estimates and work are very honest.Very pleasant experience!

12/13/2011
5

Because it appeared that I had a problem with the breaks, I called on them at the last minute on a Saturday (early in the day). They took my car in, run the diagnostic and gave me a quote for repair of pads and rotor. I further asked them to change the oil and do general maintenance on the car. I got the car back at the promised time and a little bit below the estimate that was given over the phone.There were several positive aspects to my visit: (1) they completed the work as scheduled and within budget; (2) they were extremely polite and had great service and (3) they did not attempt to up-sell any services.This was my first visit there and I will use them again.

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